We politely ask that you arrive at least 5 minutes prior to your appointment. This allows you to fill out any consultation forms relating to your chosen treatment and relax with a beverage from our complimentary drinks menu.
Should you arrive late, your treatment time may be reduced accordingly so that this does not affect the following clients.
We respectfully request a minimum of 24 hours’ notice for any cancellations or amendments. Failure to do so will incur a 50% cancellation fee.
Please note that if you fail to show for your appointment the full treatment amount will be charged.
Appointments made within the 24 hours’ notice period require 4 hours’ notice to avoid the 50% cancellation fee.
We ask that you advise us of any health conditions or medication you are currently taking as this could affect your treatment booking.
All clients will be asked to complete a consultation form relating to their chosen treatment beforehand.
All new clients booking eyelash extension, eyelash tinting, eyebrow tinting or permanent make up appointments will require a patch test.
This must be carried out at least 24 hours prior to the treatment and is non-negotiable.
Street parking is available directly outside the beauty lounge.
We politely ask you to park considerately when it comes to neighbours and driveways.